Frequently askedQuestions

No — a website is just where most people start. We also build online ordering and payments, booking systems, custom software, automations, and integrations, and we handle the everyday tech side once you're up and running. You don't even need a full website plan; smaller custom work and tech help are billed hourly at $75. Tell us what's not working and we'll figure out the fix.

It's a flat monthly fee that covers everything in your plan — your website, branding, and the recurring stuff that keeps it all running, like your domain and hosting. Instead of paying a few thousand upfront for a site, you pay monthly and we keep it going. Anything outside the plan is handled separately at $75 an hour.

There's a 3-month minimum to start. After that it's month to month and you can cancel whenever you want.

There's no deposit. You sign on for the 3-month minimum, and you're not charged your first month until your website is actually live.

After your 3-month minimum you can cancel anytime. Your brand packet — the logo, colors, fonts, and brand guide — is yours to keep forever, and so is your domain, as long as you cover the renewal fees from there on. The website and the other services come down at the end of your last billing cycle, the same way any subscription works.

Yes, there is an option to buyout. The cost depends on how big the site is and how many features and integrations were built into it. Once it's bought out, the site is yours.

Yes. Once your branding is defined, it's yours to keep even after you cancel.

You'll get the first draft within a few days. After that, we will address any feedback you have and make the needed changes. Your site will go live very shortly after.

Happy to use it, however we'd at least like to take a look, since branding is worth refreshing every so often and it's already part of the plan — a good chance to update it. But if you love what you've got, we'll build with it.

The page count is a ceiling, not a target. The price is flat whether you use two pages or all ten.

Text and photo updates on your site — swapping wording, switching out images, that kind of thing. Once you've used up the changes in your plan, each additional minor update is just $15. Anything bigger, like new features or integrations, is separate at $75 an hour.

It's à la carte, so you add pieces whenever you want them and only pay for what you use. For subscribers, written content — captions, copy, blurbs, and the like — is a flat $25 a piece. Custom branded content and swag — graphics, flyers, tees, mugs, and posters designed from scratch — is $50 a piece, plus whatever it costs to print and ship any physical items.

That's the idea — you've got a tech guy in your back pocket. If you're in our area we'll come out in person; if you're farther off or just prefer it, we can hop on a call and help remotely.

That's part of the process — you don't need to arrive with a technical spec. Tell us what you're trying to do and we'll be straight with you about what makes sense: which plan fits, whether it's a bit of hourly work, or a larger custom build we'd scope and quote up front.